Wendi Denman, MCSE, A+
158 Sackett St.  #2A
Brooklyn, NY 11231
718 254-0678



Windows 95

Networking Essentials


Windows NT 4 Server

Windows NT 4 Server in the Enterprise

Proxy Server







Exchange Outlook SMS 2.0 Windows 2000 prof. Windows 98
DOS Windows 3.x Windows 95 NT 4.0 WS NT 4.0 Server/Site
Novell Admin 3.12/4.11 MS Mail CC:mail/mobile Lotus Notes 4.61 Eudora
Reflections Shiva Rumba Frontpage 98/2000 MS Office 95/97
Internet Explorer III PC Anywhere Linux Redhat 5.2 ARCServe
Wordperfect 4D Magic Solutions Cold Studio Netscape



Rochester Institute of Technology; Rochester, NY
Student 1999-present

Center for Modern Psychoanalytic Studies; New York, NY
Student 1990-1998
Florida State University; Tallahassee, FL
Master of Social Work: 1989 (Summa Cum Laude)

University of Miami; Coral Gables, Florida
Bachelor of Music: 1986


1/00-        Consolidated Edison; Brooklyn, NY
present    Systems Analyst

Infrastructure support and troubleshooting including Cisco routers, Centillion token-ring switches, 
concentrators, Bay equipment, etc.
Server support in an Enterprise environment utilizing SMS and server tools; direct responsibility for 10 servers on a daily basis in a 800 server environment
Desktop support
Projects of an infrastructure and server maintaining form.

1/99-        Memorial Sloan-Kettering Cancer Center; NY, NY
1/00         LAN Administrator

LAN Operations including administering LAN and Consortium systems; including databases; developing queries in cataloguing databases (III); maintaining remote access for users; analyzing network and systems failures; performing maintenance functions, including backup and loading maintenance database updates; developing computer book section in Medical Library; developing and administering intranet site, internet site and maintaining web server.
Program/Systems Development including compiling statistics related to LAN/system functions; analyzing technical and business issues in effective feasibility and cost studies; evaluating and recommending computer hardware and software; developing software programs to expedite various work functions related to knowledge based information.
Applications training for end-users; preparing instructional and training materials for various computer hardware and software projects; providing instruction and consultation in the use of automated systems and microcomputer hardware and software projects; providing instruction and consultation inthe use of automated systems and microcomputer hardware and software for the library staff.
Remaining informed of new developments in systems and computer technology and utilizing information as appropriate to assist in meeting the goals and objectives of the Medical Library.


10/97-    TransNet Corp. (onsite at Colgate Palmolive); NY, NY
12/98     Senior Support Specialist

Member of a highly visible 10 person team.  One of 5 Level II support team members handling 2000 pieces of hardware and more than 1350 users
LAN/WAN and CC:mail adminisitration
Assist in site wide Lotus Notes rollout
Break/fix work, troubleshooting PC's, software and HP LaserJet printers
Consistently top performer with closure rate of over 200 calls per month

7/94-      Independent Consultant
present   Consultant

Built NT & Exchange Servers
Break/Fix computers from chip level
Network Administration, Microsoft Mail Administration, Network Wiring (CAT 5)
Troubleshooting hardware and software problems